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Terms of Service

Last updated: 9 August 2026

These terms govern your use of this website and, where you engage us, the lead generation services we provide. By using this site or engaging our services you agree to them. If you do not agree, please do not use the site.

Who we are

“Overture Demand”, “we”, “us” and “our” mean Overture Demand, San Diego, California. “You” and “Client” mean the person or business using this site or engaging our services.

The services

We build and operate outbound campaigns on behalf of our clients, and schedule sales calls with prospects who match a profile agreed with the client in writing. We do not close sales on a client’s behalf; the client conducts and closes its own sales conversations.

The specific scope of any engagement — including targeting criteria, what counts as a qualified call, volumes, fees and any performance commitments — is set out in the written agreement for that engagement. Where anything on this website differs from that agreement, the agreement governs.

Client responsibilities

To deliver the service we need the client to take part in an onboarding call, provide a target customer profile, review and approve outreach copy before campaigns begin, and attend the calls booked on its calendar. Delays in these affect what we can deliver and when.

The client is responsible for the accuracy of information it provides to us, and for its own conduct on calls we arrange.

Fees and payment

Fees are agreed in writing before an engagement begins and are set out in that agreement. Payments are processed by credit card through Stripe and are billed in U.S. Dollars. We do not receive or store card details.

Cancellation and refunds

Cancellation, refunds and returns are governed by our Fulfillment Policy, which forms part of these terms.

Acceptable use of this website

You may not use this site to break the law, to attempt to gain unauthorised access to it or to any connected system, to scrape it at a volume that degrades service for others, or to misrepresent your identity when contacting us.

Intellectual property

The content, design and branding of this website belong to us. Campaign materials we produce for a client — copy, targeting profiles and lists prepared specifically for that client — belong to the client on payment, except for our own underlying methods, templates and tooling, which remain ours.

Confidentiality

Each party will keep the other’s non-public business information confidential and use it only to perform or receive the services. This survives the end of an engagement.

Privacy and data

Our handling of personal data is described in our Privacy Policy. Where we process contact data on a client’s behalf, the client is responsible for ensuring it is entitled to have that outreach carried out in the jurisdictions it targets.

Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special or consequential losses, or for lost profits or lost business opportunity. Our total liability arising out of an engagement is limited to the fees paid by the client to us under that engagement.

Nothing here limits liability that cannot lawfully be limited, and nothing here displaces any specific commitment made in a written engagement agreement.

Indemnity

The client will indemnify us against claims arising from content or targeting instructions it supplies, and from its own conduct in dealing with prospects we introduce.

Governing law

These terms are governed by the laws of the State of California, and the courts of San Diego County, California have exclusive jurisdiction over any dispute arising from them.

Changes

We may update these terms. The date at the top of this page shows when they last changed. Material changes affecting an existing engagement will be communicated directly.

Contact

Overture Demand
San Diego, CA 92122
luke@overturedemand.com

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